Donor Screening Specialist

CSL Limited; Toledo (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

CSL Toledo plasma center is seeking a Screening Assistant to greet donors and guide them through registration to verify donor suitability for plasma pheresis. The role emphasizes accurate data entry and compassionate donor interaction.

The position requires performing health screenings, maintaining SOP compliance, and providing information about policies and procedures while ensuring donor safety and center cleanliness.

Qualifications

• High school diploma or equivalent.
• Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience
• Will perform basic math calculations

Responsibilities

• Assist qualified donors in completing the screening process in compliance with SOPs.
• Record donor data accurately in the electronic donor information management system.
• Educate donors on the screening process, health screening tests, appointment system, center policies, and nutrition.
• Answer telephones and route inquiries to appropriate staff.
• Monitor donor safety during and after the pheresis process and escalate as needed.

Skills

Customer service

Communication

Detail oriented

Education

High school diploma or equivalent

Job description

CSL Toledo plasma center is seeking a Screening Assistant to greet donors and guide them through registration to verify donor suitability for plasma pheresis. The role emphasizes accurate data entry and compassionate donor interaction.

The position requires performing health screenings, maintaining SOP compliance, and providing information about policies and procedures while ensuring donor safety and center cleanliness.