Donor Screening & Registration Specialist

CSL Plasma; Richmond (VA); On-site; USD 42,981,000 - 57,308,000; Full time

Job summary

CSL Plasma in Richmond, VA is looking for a donor services associate to greet donors and guide them through registration and screening for plasma donation. The role includes assisting with health history reviews, performing basic health measurements, and documenting donor data in the center's system.

Excellent customer service is required, with adherence to SOPs, confidentiality, and safety protocols. The position is on-site at our plasma center in Richmond and offers opportunities to support

Qualifications

• High school diploma or equivalent required.
• Minimum of three months experience in a clerical or customer service role, preferably in a medical environment.
• Must be able to perform basic math calculations.

Responsibilities

• Greet donors and verify eligibility for plasma donation.
• Assist with screening procedures and health history.
• Explain processes, policies, and health information to donors.
• Record donor data accurately in the donor information system.
• Maintain safety, confidentiality and a clean work area.

Skills

Customer service

Medical environment

Attention to detail

Basic math

Bilingual

Education

High school diploma

Job description

CSL Plasma in Richmond, VA is looking for a donor services associate to greet donors and guide them through registration and screening for plasma donation. The role includes assisting with health history reviews, performing basic health measurements, and documenting donor data in the center's system.

Excellent customer service is required, with adherence to SOPs, confidentiality, and safety protocols. The position is on-site at our plasma center in Richmond and offers opportunities to support