Donor Screening & Reception Specialist

CSL Plasma; Virginia; On-site; USD 32,000 - 42,000; Full time

Job summary

CSL Plasma in Virginia is seeking a Donor Center Clerk responsible for greeting donors, guiding them through screening, and recording data in the donor information system. You will assist donors with health history, take vitals, and answer questions about donation processes.

The role requires a high school diploma, clerical or customer service experience, and basic math; training will cover SOPs and safety policies. You may cross-train and bilingual skills may be required.

Qualifications

• Experience in customer service or clerical roles is preferred.
• Ability to perform basic math calculations and maintain accuracy.

Responsibilities

• Greet donors at the plasma collection center and verify donor suitability.
• Assist donors with the screening process, health history review, and basic health checks.
• Record donor data accurately in the electronic system and follow SOPs.
• Answer donor questions and coordinate with medical staff when needed.
• Maintain a clean, safe work environment and adhere to HSE/OSHA policies.

Skills

Customer service

Clerical work

Basic math

Communication

Education

High school diploma or equivalent

Job description

CSL Plasma in Virginia is seeking a Donor Center Clerk responsible for greeting donors, guiding them through screening, and recording data in the donor information system. You will assist donors with health history, take vitals, and answer questions about donation processes.

The role requires a high school diploma, clerical or customer service experience, and basic math; training will cover SOPs and safety policies. You may cross-train and bilingual skills may be required.