Donor Screening & Reception Specialist

CSL Plasma; Cleveland (OH); On-site; USD 23,000 - 25,000; Full time

Job summary

CSL Plasma in Cleveland, OH is seeking a reliable donor center associate to greet donors, verify eligibility, and guide them through registration and screening for plasma pheresis. The role requires attention to detail and strong customer service skills.

The candidate will assist with health history reviews, perform basic health checks, and ensure accurate data entry in the electronic system while upholding SOPs, safety standards, and donor confidentiality.

Qualifications

• Minimum of 3 months experience in a clerical or customer service role, preferably in medical or health provider environment.
• Must be able to perform basic math calculations.

Responsibilities

• Greet donors and verify suitability for plasma pheresis.
• Assist with donor screening procedures and health history reviews.
• Record donor data accurately in the electronic system and maintain confidentiality.
• Maintain a safe, clean work environment and adhere to SOPs and safety policies.

Skills

Customer service

Clerical work

Basic math

Education

High school diploma or equivalent

Job description

CSL Plasma in Cleveland, OH is seeking a reliable donor center associate to greet donors, verify eligibility, and guide them through registration and screening for plasma pheresis. The role requires attention to detail and strong customer service skills.

The candidate will assist with health history reviews, perform basic health checks, and ensure accurate data entry in the electronic system while upholding SOPs, safety standards, and donor confidentiality.