Donor Screening & Front Desk Technician

CSL; Stockton (CA); On-site; USD 26,000 - 37,000; Full time

Job summary

CSL is seeking staff for its plasma collection center in Stockton who will greet donors, conduct registration for donor suitability and assist with screening procedures including medical history review and basic health checks. After training, staff may educate donors on therapeutic products and policies, and assist with donor registration or transfers as needed.

The role requires a high school diploma and at least 3 months in a clerical or customer service setting, preferably in healthcare, with

Qualifications

• High school diploma or equivalent required.
• Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience.
• Must be able to perform basic math calculations.

Responsibilities

• Greeting donors at the plasma collection center and conducting registration procedures to verify donor suitability for pheresis.
• Assist donors in screening procedures, including health history review, medical questions, and basic health screening (blood pressure, pulse, weight, temperature).
• Perform finger stick to obtain hematocrit and total protein levels as part of donor screening.
• Educate new donors on therapeutic products from donated plasma and center policies after training.
• Register and transfer donors as needed after training and operational requirements.
• Answer phones and route donor questions to the appropriate staff.

Skills

Clerical skills

Customer service

Bilingual (may be required)

Education

High school diploma or equivalent

Job description

CSL is seeking staff for its plasma collection center in Stockton who will greet donors, conduct registration for donor suitability and assist with screening procedures including medical history review and basic health checks. After training, staff may educate donors on therapeutic products and policies, and assist with donor registration or transfers as needed.

The role requires a high school diploma and at least 3 months in a clerical or customer service setting, preferably in healthcare, with