Donor Screening & Front Desk Technician

CSL Vifor; Mesquite (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

CSL Vifor in Mesquite, TX is seeking a donor center receptionist to greet donors, guide them through registration, and verify donor suitability for plasma pheresis, following SOPs and center policies.

The role involves assisting with screening, recording donor data in the electronic system, answering calls, and maintaining a clean, safe work environment while protecting confidentiality and adhering to HSE/OSHA guidelines.

Qualifications

• Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience
• Must be able to perform basic math calculations
• Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.

Responsibilities

• Greeting donors at the plasma collection center and verifying donor suitability.
• Assist donors in completing screening procedures and health history review.
• Record donor data in the electronic system with accuracy.
• Answer incoming calls and route to appropriate staff.
• Maintain a safe, clean work environment and follow HSE/OSHA policies.
• Maintain donor confidentiality.
• Cross-train in other areas as needed.

Skills

Customer service

Clerical work

Medical environment

Education

High school diploma or equivalent

Job description

CSL Vifor in Mesquite, TX is seeking a donor center receptionist to greet donors, guide them through registration, and verify donor suitability for plasma pheresis, following SOPs and center policies.

The role involves assisting with screening, recording donor data in the electronic system, answering calls, and maintaining a clean, safe work environment while protecting confidentiality and adhering to HSE/OSHA guidelines.