Donor Screening & Front Desk Specialist - Plasma Center

CSL Vifor; Gastonia, Northern (NC, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

CSL Vifor operates a plasma collection center in Gastonia, NC, seeking a courteous receptionist to greet donors, verify eligibility, and guide them through the screening process. The role follows SOPs, including health history review, basic medical questions, and performing health screenings like blood pressure and temperature.

Training may lead to educating donors about products from plasma. You may assist with donor registration, answer calls, maintain confidentiality, and help ensure a clean,

Qualifications

• High school diploma or equivalent.
• 3+ months clerical or customer service experience, preferably in healthcare.
• Ability to perform basic math calculations.

Responsibilities

• Greet donors and verify donor suitability for plasma pheresis.
• Assist donors with screening procedures per SOPs.
• Record donor data accurately in the electronic system.
• Monitor donor safety during and after donation.
• Cross-train in other areas as needed.
• Bilingual skills may be required.
• Answer phones and route inquiries.

Skills

Customer service

Clerical skills

Education

High school diploma or equivalent

Job description

CSL Vifor operates a plasma collection center in Gastonia, NC, seeking a courteous receptionist to greet donors, verify eligibility, and guide them through the screening process. The role follows SOPs, including health history review, basic medical questions, and performing health screenings like blood pressure and temperature.

Training may lead to educating donors about products from plasma. You may assist with donor registration, answer calls, maintain confidentiality, and help ensure a clean,