Donor Screening & Front Desk Specialist

CSL; Peoria (AZ); On-site; USD 21,000 - 26,000; Full time

Job summary

CSL in Peoria, AZ seeks a Donor Center Receptionist to greet donors and guide them through registration for plasma pheresis. You will follow SOPs to screen donors and coordinate with medical staff as needed. The role emphasizes accurate data entry, patient confidentiality, and safety compliance.

On-site, you will perform basic health screenings, answer inquiries, and support center operations. Prior clerical or customer service experience and a high school diploma are required; bilingual ability

Qualifications

• High school diploma or equivalent.
• Minimum of three months in clerical or customer service role, preferably healthcare.
• Must perform basic math calculations.

Responsibilities

• Greet donors at the plasma collection center and conduct registration procedures to verify donor suitability.
• Assist donors in screening per SOPs, including health history, medical questions, and refer to medical staff when needed.
• Perform health screenings such as blood pressure, pulse, weight, temperature, and finger-stick for hematocrit and total protein.
• Educate donors on the donation process and center policies after training.
• Maintain data accuracy in the donor information management system.
• Answer phones and route inquiries to staff as needed.
• Maintain safety and confidentiality per HSE/OSHA policies.

Skills

Customer service

Clerical work

Basic math

Education

High school diploma or equivalent

Job description

CSL in Peoria, AZ seeks a Donor Center Receptionist to greet donors and guide them through registration for plasma pheresis. You will follow SOPs to screen donors and coordinate with medical staff as needed. The role emphasizes accurate data entry, patient confidentiality, and safety compliance.

On-site, you will perform basic health screenings, answer inquiries, and support center operations. Prior clerical or customer service experience and a high school diploma are required; bilingual ability