Donor Operations Lead: Collections & Process Improvements

Blood Bank of Hawaii; United States; On-site; USD 60,000 - 90,000; Full time

Job summary

A health organization in the United States is seeking a Collections Operations Manager to lead efficient blood collection operations. The role requires strong leadership and management skills to promote organization goals, ensure compliance, and enhance donor experience. Candidates should have supervisory experience in healthcare, preferably related to blood banking. An emphasis on problem-solving, communication, and organizational skills is essential, alongside a High School Diploma and a preferred bachelor's degree in a related field.

Qualifications

• 3–5 years of supervisory experience or 1–2 years with a bachelor’s degree.
• Experience in a healthcare-related field preferred.
• Management experience in healthcare operations preferred.

Responsibilities

• Promote and uphold the organization's mission and values.
• Oversee donor blood collection services for efficiency.
• Manage, coach, and support Collections Supervisors and staff.

Skills

Leadership

Team management

Problem-solving

Decision-making

Communication skills

Organizational skills

Time management

Education

High School Diploma or GED

Bachelor’s degree in biological sciences or related field

Tools

Microsoft Office (Word, Excel, PowerPoint)

Job description

A health organization in the United States is seeking a Collections Operations Manager to lead efficient blood collection operations. The role requires strong leadership and management skills to promote organization goals, ensure compliance, and enhance donor experience. Candidates should have supervisory experience in healthcare, preferably related to blood banking. An emphasis on problem-solving, communication, and organizational skills is essential, alongside a High School Diploma and a preferred bachelor's degree in a related field.