Donor Legacy Leader — Family Care & Compliance

Donor Network of Arizona; Tempe (AZ); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Annual incentive program

Life and long-term disability insured

403(b) employer match and profit share

Tuition assistance program

Wellness & assistance programs

Inclusive culture and top workplace in

Paid time off

Job summary

Donor Network of Arizona is seeking a Donor Legacy Supervisor to lead the Donor Legacy team, oversee family support throughout the donation process, and ensure compassionate, high‑quality service. The role focuses on leadership, staff development, and regulatory compliance to promote excellence in authorization practices and donor family care.

The supervisor works with DLAs and DLCs, provides expert consultation on complex cases, and partners across the organization to advance our mission to

Qualifications

• Bachelor’s degree in healthcare, social work, psychology, counseling, human services, business administration, or a related field, or equivalent experience.
• Three (3) years of progressively responsible experience in organ procurement, donation authorization, donor family services, healthcare operations, or related field.
• Experience in chaplaincy, counseling, social work, crisis intervention, education, organ and tissue donation, or other healthcare disciplines is required.

Responsibilities

• Provides leadership, coaching, performance management, and development for DLAs and DLCs.
• Provides consultation on complex donation cases and operational oversight for family support and authorization practices.
• LeadsDonor Legacy advocates and charges; ensures regulatory compliance and quality across the donation process.
• Oversees quality assurance, staff education, documentation reviews, and process improvements.
• Collaborates with hospital partners and cross-functional teams; manages scheduling, staffing, and hiring support.

Skills

Leadership

Staff development

Coaching

Performance management

Regulatory compliance

Stakeholder collaboration

Education

Bachelor’s degree in healthcare or related field

Equivalent combination of education and experience

Job description

Donor Network of Arizona is seeking a Donor Legacy Supervisor to lead the Donor Legacy team, oversee family support throughout the donation process, and ensure compassionate, high‑quality service. The role focuses on leadership, staff development, and regulatory compliance to promote excellence in authorization practices and donor family care.

The supervisor works with DLAs and DLCs, provides expert consultation on complex cases, and partners across the organization to advance our mission to