Donor Greeter

Horizon Goodwill; Charles Town (WV); On-site; USD 14,513 - 20,670; Part time

Job summary

Horizon Goodwill is seeking a Donor Greeter for their Charles Town Retail Store. The role involves assisting customers, ensuring a positive donor experience, and managing donations with care. The candidate must demonstrate strong customer service skills and be capable of lifting up to fifty pounds.

This part-time position offers a competitive hourly rate of $12.77, and is ideal for individuals looking to contribute positively to their community while developing retail skills.

Qualifications

• Ability to pass pre-screenings such as background or drug screenings.
• Ability to lift, push, and pull up to fifty (50) lbs., with or without assistance.

Responsibilities

• Greet and offer assistance to all customers.
• Maintain store cleanliness and organization.
• Track donations and support processing operations.

Skills

Customer Service

Physical Stamina

Job description

Job Details

Job Location: Charles Town Retail Store - Charles Town, WV 25414
Position Type: Part Time
Education Level: None
Salary Range: $12.77 - $12.77 Hourly

Job Summary

The Donor Greeter will be responsible for acceptance of qualified donations at the designated store donation area. Will be responsible for providing a positive donor experience through great customer service, handling donations with care, and educating the public on our mission.

Essential Functions

• Greet and offer assistance to all customers.
• Demonstrate exceptional customer service and professionally reject items that cannot be accepted.
• Determine usable and saleable items as specified in guidelines for acceptable donations.
• Accurately track all donations according to standards set by management.
• Support processing by maintaining proper staging of donated goods, rerouting items to correct stations, and assisting with maintenance of workstations.
• Provide donors with exceptional customer service including greeting within 10 seconds of arriving, evaluating donations, politely declining items on the do-not-accept list, handling donations with care, and maintaining an organized and clean donation area.
• Maintain store cleanliness by sweeping, mopping, dusting, emptying trash cans, and ensuring hangers and racks are orderly.
• Follow all required safety and security procedures.
• Maintain efficient product flow in line with company policies and procedures.
• Maintain compliance with all company policy and procedures as well as store policies including opening and closing tasks, pricing, markdowns, and accurate, timely completion of required paperwork.
• Receive and verify merchandise incoming to the location from warehouse and vendors.
• Participate in training as required.
• Support store operations by participating in cross-training as assigned by management.
• Perform all other duties as assigned.

Qualifications

• Ability to pass pre-screenings such as background or drug screenings.
• Ability to lift, push, and pull up to fifty (50) lbs., with or without assistance.

Potential Career Paths

• Shift Manager
• Production Manager
• Store Manager