Donor Greeter

Horizon Goodwill; Waynesboro (Franklin County); On-site; USD 16,531 - 20,664; Part time

Job summary

Horizon Goodwill is seeking a part-time Donor Greeter for the Waynesboro, PA store. You will accept qualified donations, provide a positive donor experience, and educate the public on our mission.

The role emphasizes greeting donors promptly, evaluating donations per guidelines, and maintaining a clean, organized donation area while following safety policies. Training and cross-training support store operations.

Qualifications

• Must pass pre-screenings such as background or drug screenings.
• Ability to lift, push, and pull up to fifty (50) lbs. requested.
• Experience in donor-focused or nonprofit retail is a plus.

Responsibilities

• Greet and assist customers in the donation area.
• Ensure items accepted meet guidelines and politely decline non-acceptable items.
• Accurately track donations and maintain donation area organization.
• Support store operations and participate in cross-training as needed.
• Maintain store cleanliness and safe working conditions.
• Follow safety and security procedures and company policies.

Skills

Customer service

Lifting 50 lbs

Job description

Job Details

Job Location: Waynesboro Retail Store - Waynesboro, PA 17268Position Type: Part TimeEducation Level: NoneSalary Range: $13.00 - $13.00 HourlyTravel Percentage: NoneJob Category: Nonprofit - Social Services$13.00 Hourly Rate

Job Summary

The Donor Greeter will be responsible for acceptance of qualified donations at the designated store donation area. Will be responsible for providing a positive donor experience through great customer service, handling donations with care, and educating the public on our mission.

Essential Functions

• Greet and offer assistance to all customers.
• Ability to demonstrate exceptional customer service and reject items that we cannot accept in a professional manner.
• Determine usable and saleable items as specified in guidelines for acceptable donations.
• Accurately track all donations according to standards set by management.
• Support processing by maintaining proper staging of donated goods, rerouting items to correct stations appropriately and assisting with maintenance of workstations.
• Provide donors with exceptional customer service including but not limited to, greeting within 10 seconds of arriving, evaluating donations, politely declining only items on our do not accept list, handling donations with care, and maintaining an organized and clean donation area.
• Maintain store cleanliness by sweeping, mopping, dusting, emptying trash cans, and insuring hangers and racks are orderly.
• Follow all required safety and security procedures.
• Maintain efficient product flow in line with company policies and procedures.
• Maintain compliance to all company policy and procedures as well as store policies to include but not limited to: opening and closing tasks, pricing, markdowns, and accurate, timely completion of required paperwork.
• Receive and verify merchandise incoming to the location from warehouse and vendors.
• Participate in training as required.
• Support store operations by participating in cross training as assigned by management.
• Perform all other duties as assigned.

Qualifications Minimum Requirements

• Ability to pass pre-screenings such as background or drug screenings.
• Ability to lift, push, and pull up to fifty (50) lbs., with or without assistance.

Potential Career Paths

• Shift Manager
• Production Manager
• Store Manager