Donor Experience Specialist — Phlebotomy & Screening

Versiti; Green Field (TN); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Plans

PTO and Holidays

Disability Insurance

Life Insurance

7% 401(k) match

Job summary

Versiti is seeking a Donor Specialist to perform phlebotomy and ensure an exceptional donor experience. You will work under department leadership, collect whole blood and apheresis products, and uphold safety and quality standards in a collaborative environment.

The role emphasizes accuracy, regulatory compliance, and strong donor-centric service, with opportunities for growth within a comprehensive benefits package.

Qualifications

• High School Diploma or GED required.
• Must have basic mathematical aptitude and strong attention to detail.
• Ability to read and interpret SOPs and manuals.
• Ability to provide a consistently positive donor experience.
• Flexibility to work independently, with a team, and adapt to changing needs.

Responsibilities

• Performs donor screening, mini-physical, and phlebotomy.
• Responds to donor inquiries and complaints with timely, complete responses.
• May conduct automation and recruit donors for automation.
• Maintain product integrity and proper donor identification; complete records.
• Observe donors for reactions and provide care as needed.

Skills

Donor screening knowledge

Customer service

Team collaboration

Adaptability

Attention to detail

Communication skills

Regulatory/compliance awareness

Flexibility to work evenings/weekends/

Problem solving

Education

High School Diploma or GED

Tools

Microsoft Suite

Screening equipment (Lancet, BP cuff)

Trima/Alyx automation

General office equipment

Job description

Versiti is seeking a Donor Specialist to perform phlebotomy and ensure an exceptional donor experience. You will work under department leadership, collect whole blood and apheresis products, and uphold safety and quality standards in a collaborative environment.

The role emphasizes accuracy, regulatory compliance, and strong donor-centric service, with opportunities for growth within a comprehensive benefits package.