Donor Experience Specialist & Materials Handler

Goodwill Industries of Middle Tennessee, Inc.; Shelbyville (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health and Prescription Insurance

403(b) Retirement Plan

Paid Vacation

Holiday, Sick Leave

Employee Assistance Program

Job summary

Goodwill Industries of Middle Tennessee, Inc. is seeking a Retail Donor Specialist - Materials Handler Associate to support donated goods operations and ensure a positive donor experience.

You will safely receive, move, and stage donated merchandise through backroom areas and the DEC, contributing to efficient production and store replenishment. The role emphasizes donor engagement, safety, and accuracy in a fast-paced, high-volume environment, under store leadership and aligned with Goodwill’s

Qualifications

• Ability to balance positive donor interactions with operational tasks.
• Ability to follow safety guidelines and operational standards.
• Ability to work safely and accurately in a fast-paced environment.

Responsibilities

• Deliver excellent donor experience by greeting and assisting donors.
• Handle, move, and stage donated goods, including trailers and trucks.
• Operate material handling equipment as trained and authorized.
• Maintain clean, safe backroom areas and follow safety procedures.

Skills

Donor interaction

Safety procedures

Operational pace

Flexibility

Lifting & moving

Education

High School Diploma or equivalent

Tools

Forklift operation

Pallet jack use

Job description

Goodwill Industries of Middle Tennessee, Inc. is seeking a Retail Donor Specialist - Materials Handler Associate to support donated goods operations and ensure a positive donor experience.

You will safely receive, move, and stage donated merchandise through backroom areas and the DEC, contributing to efficient production and store replenishment. The role emphasizes donor engagement, safety, and accuracy in a fast-paced, high-volume environment, under store leadership and aligned with Goodwill’s