Donor Experience Pro & Materials Handler (Flexible Schedule)

Goodwill Industries of Middle Tennessee, Inc.; Hendersonville (TN); On-site; USD 21,000 - 28,000; Full time

Job summary

Goodwill Industries of Middle Tennessee, Inc. is seeking a Retail Donor Specialist - Materials Handler Associate to deliver an exceptional donor experience while safely receiving, handling, and moving donated merchandise through backroom operations.

The role supports production, store replenishment, and donor flow in a fast-paced retail environment. Under store leadership, you will balance donor service, safety, and accuracy, working evenings, weekends, and holidays as needed.

Qualifications

• Greeting donors with excellent service and a welcoming donation site.
• Receive, inspect, and safely accept donated goods per guidelines.
• Assist donors with unloading and questions for a safe, positive experience.

Responsibilities

• Load, unload, and stage donated goods for processing.
• Operate material handling equipment as trained.
• Maintain clean, organized backroom and staging areas.

Skills

Donor experience

Material handling

Safety procedures

Forklift operation

Education

High School Diploma or equivalent

Tools

Forklift

Pallet jack

Job description

Goodwill Industries of Middle Tennessee, Inc. is seeking a Retail Donor Specialist - Materials Handler Associate to deliver an exceptional donor experience while safely receiving, handling, and moving donated merchandise through backroom operations.

The role supports production, store replenishment, and donor flow in a fast-paced retail environment. Under store leadership, you will balance donor service, safety, and accuracy, working evenings, weekends, and holidays as needed.