Donor Experience & Materials Handler (Backroom)

Goodwill Industries of Middle Tennessee, Inc.; Mount Juliet (TN); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Health and Prescription Insurance

403(b) Retirement Plan

Paid Vacation

Holiday

Sick Leave

Paid Bereavement Leave

Employee Assistance Program

Job summary

Goodwill Industries of Middle Tennessee, Inc. in Mt. Juliet seeks a Retail Donor Specialist - Materials Handler Associate to support donated goods operations and provide an excellent donor experience. You will help receive, move, and process donations while assisting with backroom workflow.

In a fast-paced setting, you balance donor service with safety and productivity, under store leadership, with opportunities for teamwork and growth through hands-on training.

Qualifications

• High school diploma or equivalent preferred.
• Experience in retail, donation intake, production, warehouse, or customer-facing roles preferred.
• Ability to work safely and accurately in a fast-paced, high-volume environment.

Responsibilities

• Deliver GREAT donor experience by greeting donors and providing receipts.
• Move, stage, and handle donated goods, including backroom operations.
• Follow safety guidelines and housekeeping standards to support daily workflow.
• Maintain a flexible schedule including evenings, weekends, and holidays.

Skills

Donor interaction

Safety awareness

Flexibility

Education

High School Diploma or equivalent

Tools

Forklift operation

Pallet jack operation

Job description

Goodwill Industries of Middle Tennessee, Inc. in Mt. Juliet seeks a Retail Donor Specialist - Materials Handler Associate to support donated goods operations and provide an excellent donor experience. You will help receive, move, and process donations while assisting with backroom workflow.

In a fast-paced setting, you balance donor service with safety and productivity, under store leadership, with opportunities for teamwork and growth through hands-on training.