Donor Experience & Materials Handler — Backroom Ops

Goodwill Industries of Middle Tennessee, Inc.; Smyrna (TN); Hybrid; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health and Prescription Insurance

403(b) Retirement Plan

Paid Vacation, Holiday, & Sick Leave

Paid Bereavement Leave

Employee Assistance Program

Job summary

Goodwill Industries of Middle Tennessee, Inc. is seeking a Retail Donor Specialist - Materials Handler Associate in Smyrna, TN. You will support donation intake, move donated goods, and maintain backroom operations to sustain store replenishment and production flow.

The role emphasizes donor engagement, safety, and accuracy in a fast-paced environment. Responsibilities include greeting donors, loading/unloading trailers, operating forklifts or pallet jacks, and keeping work areas clean and

Qualifications

• High School Diploma or equivalent preferred.
• Ability to stand, walk, bend, lift, and move donated goods as required.
• Experience in fast-paced, high-volume environments preferred.
• Ability to follow established safety procedures and operational standards.

Responsibilities

• Greet donors and provide donation receipts and excellent service.
• Load, unload, and stage donated goods and operate material handling equipment.
• Maintain safety, housekeeping, and backroom organization.
• Maintain a flexible schedule including evenings, weekends, and holidays.

Skills

Donor experience

Material handling

Safety procedures

Forklift operation

Backroom operations

Education

High School Diploma or equivalent

Tools

Forklifts

Pallet jacks

Job description

Goodwill Industries of Middle Tennessee, Inc. is seeking a Retail Donor Specialist - Materials Handler Associate in Smyrna, TN. You will support donation intake, move donated goods, and maintain backroom operations to sustain store replenishment and production flow.

The role emphasizes donor engagement, safety, and accuracy in a fast-paced environment. Responsibilities include greeting donors, loading/unloading trailers, operating forklifts or pallet jacks, and keeping work areas clean and