Donor Experience & Logistics Associate

goodwillready; Erie (Erie County); On-site; USD 16,531 - 22,041; Full time

Job summary

goodwillready in Erie seeks a donor service associate to be the forward-facing representative of the organization for all donors, delivering world class customer service and creating a positive donor experience.

You will help move product from the donation center to needed locations, assist with loading and unloading trucks, follow safety standards, and maintain a clean, safe work area while keeping an accurate daily donor count.

Qualifications

• Customer service orientation and strong communication.
• Ability to work independently and maintain urgency.
• Experience with material handling is a plus.
• Basic reading, writing, and counting required.

Responsibilities

• Serve as forward-facing donor representative.
• Provide world-class customer service to donors.
• Move product from donation center to needed locations.
• Assist with loading and unloading trucks.
• Follow safety standards and maintain a clean, safe area.
• Maintain an accurate daily donor count.

Skills

Customer service

Communication skills

Independent work

Urgency

Problem solving

Material handling

Education

Basic reading, writing, and counting

Job description

goodwillready in Erie seeks a donor service associate to be the forward-facing representative of the organization for all donors, delivering world class customer service and creating a positive donor experience.

You will help move product from the donation center to needed locations, assist with loading and unloading trucks, follow safety standards, and maintain a clean, safe work area while keeping an accurate daily donor count.