Donor Experience Ambassador

goodwillready; Meadville (Crawford County); On-site; USD 26,000 - 36,000; Full time

Job summary

Goodwill is seeking a Warehouse Associate to serve as the front-line representative for donors, providing world-class customer service while moving donations from the center to their destinations. The role includes loading/unloading trucks, training on pallet jack use, and maintaining a clean, safe workspace.

The position emphasizes safety, accuracy in donor counts, and strong teamwork in a busy donation environment. Candidates should be reliable, communicative, and capable of independent work.

Qualifications

• Customer service oriented.
• Excellent communication skills.
• Ability to work independently.
• Strong sense of urgency.
• Problem solving skills.
• Previous material handling experience a plus.

Responsibilities

• Be the forward-facing representative of the organization for all donors.
• Create a positive experience for all donors by providing world class customer service.
• Move product from donation center to needed locations.
• Assist with loading and unloading trucks.
• Complete needed equipment training including pallet jack.
• Follow safety standards.
• Maintain a clean and safe work area.
• Maintain accurate daily donor count.

Skills

Customer service

Communication

Independence

Urgency

Problem solving

Material handling

Education

Basic literacy

Job description

Goodwill is seeking a Warehouse Associate to serve as the front-line representative for donors, providing world-class customer service while moving donations from the center to their destinations. The role includes loading/unloading trucks, training on pallet jack use, and maintaining a clean, safe workspace.

The position emphasizes safety, accuracy in donor counts, and strong teamwork in a busy donation environment. Candidates should be reliable, communicative, and capable of independent work.