Donor Experience & Goods Processing Specialist

Goodwill of North Georgia; Canton (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Weekly paychecks

Paid time off

25% employee discount

Health, dental and vision insurance

Complimentary uniforms

Access to free job skills training

Job summary

Goodwill of North Georgia is seeking a dedicated team member to thoroughly examine and grade donated goods for resale in our retail stores. You will process items quickly to meet production goals while upholding safety and SOPs. A professional, guest-focused demeanor is essential.

The role requires basic math and reading skills, strong English communication, and the ability to work at any ADC location within the territory. Forklift certification is required for those 18 and older.

Qualifications

• High School Diploma or GED preferred.
• 1+ years of production experience preferred.
• Basic math and reading skills required.
• Excellent oral and written communication skills in English and strong interpersonal skills.
• Must be able to work at any Goodwill of North Georgia ADC within the territory.
• Must be 18 years or older to operate a forklift.

Responsibilities

• Thoroughly examine and grade donated goods to sell in Goodwill Retail stores.
• Process goods in an accelerated manner to meet production goals.
• Display a professional, patient, and people-first attitude with guests.
• Provide donation receipts to guests at checkout.
• Handle guest questions and resolve issues per SOPs.
• Sort donations into designated categories and communicate with management as needed.
• Follow training playbooks, e-learning, and work instructions.
• Assist with loading/unloading donations as needed.
• Attend required trainings and meetings and perform other duties as assigned.

Skills

Communication

Teamwork

Reliability

Education

High School Diploma or GED

Job description

Goodwill of North Georgia is seeking a dedicated team member to thoroughly examine and grade donated goods for resale in our retail stores. You will process items quickly to meet production goals while upholding safety and SOPs. A professional, guest-focused demeanor is essential.

The role requires basic math and reading skills, strong English communication, and the ability to work at any ADC location within the territory. Forklift certification is required for those 18 and older.