Donor Experience Ambassador

Goodwill Industries of Houston; Brenham (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Goodwill Houston is seeking a Donor Experience Associate to warmly greet donors, sort and process donations, and maintain a well-organized donation area. You will work with donation carts, stage furniture, and assist in moving items to the sales floor while ensuring accuracy in records and a high standard of customer service.

You will greet donors, uphold a professional demeanor, handle donations with care, and record transactions on the donor tablet.

Qualifications

• High school diploma or equivalent preferred.
• Effective communication with individuals from diverse backgrounds.
• Ability to work a flexible schedule.
• Reliable transportation required.

Responsibilities

• Greet donors with a friendly, professional demeanor.
• Accept, sort, and process donations per GWH guidelines.
• Place furniture in staging areas and assist moving items to the sales floor.
• Accurately record donations using the donor tablet and issue receipts.
• Ensure PPE usage and safety compliance at all times.

Skills

Interpersonal skills

Flexibility

Reliable transportation

Education

High school diploma or equivalent

Job description

Goodwill Houston is seeking a Donor Experience Associate to warmly greet donors, sort and process donations, and maintain a well-organized donation area. You will work with donation carts, stage furniture, and assist in moving items to the sales floor while ensuring accuracy in records and a high standard of customer service.

You will greet donors, uphold a professional demeanor, handle donations with care, and record transactions on the donor tablet.