Donor Data & CRM Manager – Raiser’s Edge Expert

Journey Home; Fort Worth (TX); On-site; USD 48,000 - 55,000; Full time

Job summary

Presbyterian Night Shelter in Fort Worth is seeking a Donor Database Manager to oversee Raiser's Edge NXT CRM operations, maintain accurate donor records, and support the Development Department's fundraising efforts.

The ideal candidate has 2+ years of donor data experience, preferably Raiser's Edge, with strong analytical and communication skills; will aid in financial reconciliation with Finance and train staff on data processes.

Qualifications

• Bachelor’s degree preferred, but not required.
• 2+ years’ experience with donor data systems, preferably Raiser's Edge (Blackbaud) in nonprofit fundraising.
• Knowledge of database management, data import/export, and financial reporting.
• Excellent written and verbal communication and customer service skills.
• Strong analytical skills and attention to detail.

Responsibilities

• Oversee daily operations of Raiser's Edge NXT CRM and maintain donor data integrity.
• Produce comprehensive reports and dashboards for fundraising efforts.
• Collaborate with Finance to ensure accurate financial reconciliation and reporting.
• Provide database support to the Development team and others as needed.
• Train and support colleagues on database processes.

Skills

Donor data systems

Raiser’s Edge experience

Data import/export

Financial reporting

Organizational skills

Customer service

Communication skills

Time management

Analytical skills

Education

Bachelor’s degree preferred

Tools

Microsoft Office Suite

Excel

Word

Outlook

Teams

Job description

Presbyterian Night Shelter in Fort Worth is seeking a Donor Database Manager to oversee Raiser's Edge NXT CRM operations, maintain accurate donor records, and support the Development Department's fundraising efforts.

The ideal candidate has 2+ years of donor data experience, preferably Raiser's Edge, with strong analytical and communication skills; will aid in financial reconciliation with Finance and train staff on data processes.