Donor Database Manager

Journey Home; Fort Worth (TX); On-site; USD 48,000 - 55,000; Full time

Job summary

Presbyterian Night Shelter in Fort Worth is seeking a Donor Database Manager to oversee Raiser's Edge NXT CRM operations, maintain accurate donor records, and support the Development Department's fundraising efforts.

The ideal candidate has 2+ years of donor data experience, preferably Raiser's Edge, with strong analytical and communication skills; will aid in financial reconciliation with Finance and train staff on data processes.

Qualifications

• Bachelor’s degree preferred, but not required.
• 2+ years’ experience with donor data systems, preferably Raiser's Edge (Blackbaud) in nonprofit fundraising.
• Knowledge of database management, data import/export, and financial reporting.
• Excellent written and verbal communication and customer service skills.
• Strong analytical skills and attention to detail.

Responsibilities

• Oversee daily operations of Raiser's Edge NXT CRM and maintain donor data integrity.
• Produce comprehensive reports and dashboards for fundraising efforts.
• Collaborate with Finance to ensure accurate financial reconciliation and reporting.
• Provide database support to the Development team and others as needed.
• Train and support colleagues on database processes.

Skills

Donor data systems

Raiser’s Edge experience

Data import/export

Financial reporting

Organizational skills

Customer service

Communication skills

Time management

Analytical skills

Education

Bachelor’s degree preferred

Tools

Microsoft Office Suite

Excel

Word

Outlook

Teams

Job description

Donor Database Manager

Presbyterian Night Shelter is known for serving the homeless in greatest need: those who have no other places to go. Those who present the greatest challenge to our community are welcome here. As the largest homeless shelter in Tarrant County, we serve approximately 1,000 men, women and children each night.

Presbyterian Night Shelter staff members strive with mutual respect and compassion to serve with integrity, taking responsibility for our actions to foster hope in the journey from homeless to home.

Job Summary

The Donor Database Manager plays a critical role in managing and optimizing donor data, maintaining gift records, and supporting the overall success of the Development Department. This role oversees the daily operations of Raiser’s Edge NXT CRM, ensuring the accuracy and integrity of donor data, and provides comprehensive reporting and database support to facilitate fundraising efforts. The Donor Database Manager also collaborates with the Finance Department to ensure accurate and timely financial reconciliation and reporting.

Qualifications

• Bachelor’s degree preferred, but not required.
• Two plus years of experience with donor data systems, preferably Blackbaud’s Raiser’s Edge, in a nonprofit fundraising setting.
• Knowledge of database management, data import/export, and financial reporting.
• Outstanding organizational skills, flexible and willing to teach and support others.
• Proficient with Microsoft Office (Excel, Word, Outlook, Teams) and adept at creating and analyzing queries, reports, and dashboards.
• Passionate about the mission of Presbyterian Night Shelter
• Highly organized, able to multi-task and track multiple projects
• Heightened sense of initiative as a self-starter
• Superb customer service
• Excellent verbal and written communication skills
• Strong interpersonal skills, ability to establish effective relationships with both internal and external audiences
• Strong mathematical aptitude
• Excellent time management and attention to detail
• Strong analytical skills

Rate of Pay

$48,0000.00 to $55,000.00 annually (based on experience)

This is a full-time hourly position with benefits.

Presbyterian Night Shelter is an Equal Opportunity Employer