Raiser's Edge NXT CRM Administrator—Donor Data & Reporting

Roman Catholic Diocese of Charlotte; Charlotte (NC); On-site; USD 50,000 - 70,000; Full time

Job summary

The Roman Catholic Diocese of Charlotte is seeking a Development Services Coordinator to administer Raiser's Edge NXT CRM, maintain data quality, and support fundraising, stewardship, and reporting across the Development Office. You will develop SOPs, train users, and collaborate with Finance, Catholic Foundation, and other departments to ensure accurate donor information for strategic decisions.

Qualified candidates have 3+ years with Raiser's Edge or similar CRM, strong reporting skills, and

Qualifications

• Experience administering Blackbaud Raiser's Edge or similar CRM.
• Ability to develop SOPs and train users.

Responsibilities

• Administer Raiser's Edge NXT ensuring data integrity and security.
• Develop and maintain SOPs for CRM users and processes.
• Create reports, dashboards, and data exports to support fundraising activities.
• Perform data quality audits and manage data imports/exports.
• Collaborate with multiple diocesan departments to support reporting and stewardship.

Skills

Raiser's Edge NXT administration

Data governance

Reporting dashboards

User training

Workflow automation

CRM user support

Education

Bachelor's degree

Tools

Power BI

Power Automate

Excel

Office 365

Job description

The Roman Catholic Diocese of Charlotte is seeking a Development Services Coordinator to administer Raiser's Edge NXT CRM, maintain data quality, and support fundraising, stewardship, and reporting across the Development Office. You will develop SOPs, train users, and collaborate with Finance, Catholic Foundation, and other departments to ensure accurate donor information for strategic decisions.

Qualified candidates have 3+ years with Raiser's Edge or similar CRM, strong reporting skills, and