Donor Center Receptionist: Welcoming & Admin Support

Coffee Memorial Blood Center Inc; Norman (OK); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Long term disability

401(k)

Paid time off

Tuition reimbursement

Holiday pay

Job summary

Coffee Memorial Blood Center Inc is seeking an efficient team member in Norman, OK to manage donor registration and greet visitors with a friendly, professional attitude. You will answer phones, assist donors, and support staff to ensure a smooth center experience.

The role emphasizes customer service, calm communication, and proficient computer use, including MS Office, with varied shifts including weekends.

Qualifications

• High school diploma or equivalent.
• Outstanding customer service skills.
• Calm and pleasant demeanor with upset individuals.
• Proficient computer skills, including Microsoft Office.
• Strong keyboarding and multi-line phone system skills.
• Good critical thinking for sound judgment.

Responsibilities

• Maintain a pleasant and welcoming attitude for all individuals who present in the donor center.
• Answering phones.
• Greet and register all donors via appropriate SOP and data systems.
• Greet and sign in all visitors to OBI, notifying appropriate staff.
• Provide pleasant communication to waiting donors letting them know approximate wait times, thanking them for their patience.
• Properly stock and maintain the canteen area including promotional items.
• Administrative support for center supervisor as needed.

Skills

Customer service

Calm under pressure

Phone etiquette

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Coffee Memorial Blood Center Inc is seeking an efficient team member in Norman, OK to manage donor registration and greet visitors with a friendly, professional attitude. You will answer phones, assist donors, and support staff to ensure a smooth center experience.

The role emphasizes customer service, calm communication, and proficient computer use, including MS Office, with varied shifts including weekends.