Donor Center Concierge & Registration Specialist

Oklahoma Blood Institute; Norman (OK); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Long term disability

401(k)

Paid time off

Tuition reimbursement

Holiday pay

Job summary

Oklahoma Blood Institute in Norman, OK is seeking a donor center receptionist to manage donor registration and greet visitors in a friendly, professional manner. The role includes answering phones, data entry, and assisting staff in the donor center.

The position requires a high school diploma, excellent customer service, and strong computer skills. The job involves varied shifts including weekends and offers benefits and incentives such as a $500 bonus after 6 months and a $1,000 bonus after 1

Qualifications

• High school diploma or equivalent.
• Outstanding customer service skills.
• Ability to maintain a calm and pleasant attitude when dealing with upset individuals.
• Full knowledge of computers and software, including Microsoft Office products.
• Great keyboarding skills as well as ability to handle multi-line phone system.

Responsibilities

• Maintain a pleasant and welcoming attitude for all individuals who present in the donor center.
• Answering phones.
• Greet and register all donors via appropriate SOP and data systems.
• Greet and sign in all visitors to OBI, notifying appropriate staff.
• Provide pleasant communication to waiting donors letting them know approximate wait times, thanking them for their patience.
• Properly stock and maintain the canteen area including promotional items.
• Administrative support for center supervisor as needed.

Skills

Customer service

Data entry

Phone system

Keyboarding

Computer proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Oklahoma Blood Institute in Norman, OK is seeking a donor center receptionist to manage donor registration and greet visitors in a friendly, professional manner. The role includes answering phones, data entry, and assisting staff in the donor center.

The position requires a high school diploma, excellent customer service, and strong computer skills. The job involves varied shifts including weekends and offers benefits and incentives such as a $500 bonus after 6 months and a $1,000 bonus after 1