DONOR ROOM RECEPTIONIST

Oklahoma Blood Institute; Norman (OK); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Long term disability

401(k)

Paid time off

Tuition reimbursement

Holiday pay

Job summary

Oklahoma Blood Institute in Norman, OK is seeking a friendly donor center receptionist to manage donor registration and greet all guests professionally. You will answer phones, sign in donors and visitors, and provide waiting times.

Varied full-time shifts include weekends. You will maintain canteen stock, support center staff, and use computers and Microsoft Office. A high school diploma is required and outstanding customer service is essential.

Qualifications

• High school diploma or equivalent.
• Outstanding customer service skills.
• Ability to remain calm and friendly with upset individuals.
• Full knowledge of computers and software, including Microsoft Office products.
• Great keyboarding skills and ability to handle a multi-line phone system.
• Good critical thinking for sound judgment calls.

Responsibilities

• Maintain a pleasant and welcoming attitude for all individuals who present in the donor center.
• Answering phones.
• Greet and register all donors via SOP and data systems.
• Greet and sign in all visitors to OBI, notifying appropriate staff.
• Provide pleasant communication to waiting donors and share approximate wait times.

Skills

Outstanding customer service

Microsoft Office

Multi-line phone system

Calm under pressure

Computer data entry

Education

High school diploma

Tools

MS Office

Job description

START YOUR CAREER WHILE SAVING LIVES

Location

Norman, OK

Pay

$13.00 an hour or based on education and/or experience plus shift/weekend differential; $500 bonus after 6 months and $1,000 bonus after 1 year!

Benefits

Health, dental, vision, life insurance, long term disability, 401(k), paid-time off, $5,000 annual tuition reimbursement, holiday pay, etc.

Days and Hours

Varied to include weekends (Full Time)

Position

Efficiently manage the donor registration process as well as track all guests/visitors to Institute facility, ensuring that each person is greeted in a friendly and professional manner.

Qualifications

• High school diploma or equivalent
• Outstanding customer service skills
• Ability to maintain a calm and pleasant attitude when dealing with upset individuals
• Full knowledge of computers and software, including Microsoft Office products
• Great keyboarding skills as well as ability to handle multi-line phone system
• Good critical thinking skills that would allow for good judgment calls when necessary

Primary Responsibilities

• Maintain a pleasant and welcoming attitude for all individuals who present in the donor center.
• Answering phones.
• Greet and register all donors via appropriate SOP and data systems.
• Greet and sign in all visitors to OBI, notifying appropriate staff.
• Provide pleasant communication to waiting donors letting them know approximate wait times, thanking them for their patience.
• Properly stock and maintain the canteen area including promotional items.
• Administrative support for center supervisor as needed.