Donor Care Specialist I - Phlebotomy & Donor Experience

BioBridge Global; San Antonio (TX); Presencial; USD 34 000 - 42 000; Tempo integral

Resumo da oferta

BioBridge Global in Texas seeks a phlebotomist responsible for medical screening, whole blood phlebotomy, and donor care within our service area. You will support donors by ensuring the donation process aligns with SOPs and BBG policies, while delivering world class customer service.

You will perform screening, consent, phlebotomy, and post-donation monitoring, with emphasis on safety, accuracy, and donor experience. This role is full-time and on site at our collection sites in San Antonio.

Qualificações

• High school diploma or GED required.
• Phlebotomy certification preferred.
• No prior work experience required; but phlebotomy experience in blood/plasma center is a plus.

Responsabilidades

• Report to work as scheduled.
• Deliver an outstanding donation experience by exceeding donor expectations.
• Maintain regulatory compliance by completing training and competency assignments on time; load/unload/setup/pack up mobile collection equipment.
• Perform quality control functions including documentation.
• Determine donor eligibility via verification, medical history interview, and screening measures (BP, pulse, temp, Hgb/Hct).
• Obtain donor consent prior to donation.
• Perform whole blood phlebotomy.
• Assess, treat and report adverse donor reactions with documentation.
• Perform record review and data entry.
• Pack collected blood products per manufacturing plans.
• Ensure records and products are legible, labeled accurately and complete.
• Maintain good relationships with coworkers and supervisors; perform additional duties as assigned.

Conhecimentos

Customer service

Computer skills

Communication skills

Team player

Formação académica

High school diploma or GED

Descrição da oferta de emprego

BioBridge Global in Texas seeks a phlebotomist responsible for medical screening, whole blood phlebotomy, and donor care within our service area. You will support donors by ensuring the donation process aligns with SOPs and BBG policies, while delivering world class customer service.

You will perform screening, consent, phlebotomy, and post-donation monitoring, with emphasis on safety, accuracy, and donor experience. This role is full-time and on site at our collection sites in San Antonio.