Donor Experience & Phlebotomy Specialist

LifeStream Blood Bank; San Bernardino (CA); On-site; USD 28,000 - 36,000; Full time

Job summary

LifeStream Blood Bank in California seeks a compassionate phlebotomist to register donors, conduct interviews, perform basic health checks, and collect Whole Blood. You will monitor donor wellbeing, manage documentation, and support donor safety across multiple sites.

Responsibilities include phlebotomy, sample preparation, QC, equipment setup, and donor recruitment while ensuring accurate records and a professional donor experience.

Qualifications

• Excellent customer service and communication skills.
• Ability to work with blood and in a medical setting.
• Team player with attention to detail.
• Ability to follow standard procedures precisely.
• Accurate documentation and record-keeping.
• Capable of performing venipunctures safely.
• Proficient with basic computer use and donor software.
• Ability to lift up to 30 pounds and operate basic equipment.
• Valid California driver’s license may be required.

Responsibilities

• Register donors and conduct donor interviews and screening.
• Perform basic health checks such as BP, temp, pulse, hematocrit/hemoglobin.
• Collect Whole Blood and manage donor recovery and adverse reactions.
• Prepare samples and ensure proper labeling and transport to the lab.
• Complete required donor and procedure documentation accurately.
• Set up and break down equipment; perform quality control checks.
• Recruit donors for programs and promotions; travel to draw locations as needed.
• Maintain confidentiality and deliver courteous service at all times.

Skills

Customer service

Blood handling

Teamwork

Follow procedures

Attention to detail

Venipuncture

Documentation

Equipment operation

Lifting 30 lbs

Basic math

Driving

Computer literacy

Confidentiality

Education

High School Diploma or GED

Medical Assistant Diploma

Certified Nursing Assistant Diploma

Phlebotomy Certificate

EMT Certificate

Job description

LifeStream Blood Bank in California seeks a compassionate phlebotomist to register donors, conduct interviews, perform basic health checks, and collect Whole Blood. You will monitor donor wellbeing, manage documentation, and support donor safety across multiple sites.

Responsibilities include phlebotomy, sample preparation, QC, equipment setup, and donor recruitment while ensuring accurate records and a professional donor experience.