Donor Care & Medical Office Specialist

LifeSouth Community Blood Centers, Inc.; Gainesville (FL); In loco; USD 21.000 - 22.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

HSA with employer match

Retirement Plan 403b

Pay advances

Descrizione del lavoro

LifeSouth Community Blood Centers, Inc. is seeking a Medical Office Specialist in Gainesville, FL.

The role centers on serving as a first point of contact for donors and internal teams, handling donor eligibility questions, and managing medical information with strict confidentiality. Responsibilities include coordinating donor enrollments, scheduling testing, handling protected health information per HIPAA, and supporting various Medical Office activities across departments.

Competenze

• High school diploma or GED required.
• Excellent phone presence with strong verbal and written communication skills.
• Familiarity with medical terminology and confidential handling of information.
• Ability to work in an office-based setting with attention to detail.

Mansioni

• Handle donor and internal inquiries by phone regarding eligibility, testing, and medical matters.
• Document donor eligibility questions accurately and professionally.
• Coordinate enrollment and donations for autologous, directed, and therapeutic patients.
• Schedule donor re-entry testing and assist with reinstatement processes.
• Perform donor notification functions with sensitivity and confidentiality.
• Process requests for protected health information per HIPAA requirements.
• Support administrative processes related to employee exposures and adverse transfusion events.
• Coordinate calendars, meetings, and other Medical Office administrative needs.
• Collaborate with Nursing, Medical Directors, laboratories, QA, LifeCord and other departments.
• Maintain accurate, confidential donor and medical documentation.
• Assist with special projects and other Medical Office duties.
• Participate in a weekend phone rotation (9am–5pm) for urgent donor matters.

Conoscenze

Phone communication

Verbal and written communication

Attention to detail

Confidentiality

Medical terminology

Office environment adaptability

Formazione

High school diploma or GED

Associate degree or higher

Strumenti

Microsoft Office

Descrizione del lavoro

LifeSouth Community Blood Centers, Inc. is seeking a Medical Office Specialist in Gainesville, FL.

The role centers on serving as a first point of contact for donors and internal teams, handling donor eligibility questions, and managing medical information with strict confidentiality. Responsibilities include coordinating donor enrollments, scheduling testing, handling protected health information per HIPAA, and supporting various Medical Office activities across departments.