Part-Time Donor Scheduling Representative

LifeSouth Community Blood Centers, Inc.; Gainesville (FL); Sur place; USD 21 000 - 23 000; Temps partiel

Résumé du poste

LifeSouth Community Blood Centers, Inc. in Gainesville, FL is seeking a Part-Time Donor Scheduling Representative to call donors, schedule appointments, and encourage adoption of automated technology when appropriate.

The role requires proficiency in English (and Spanish) and a willingness to work nights and weekends; starting salary is $15.00-$16.50 per hour. LifeSouth is a nonprofit serving hospitals across Alabama, Florida, Georgia, and Tennessee, offering opportunities to contribute to

Qualifications

• Must be comfortable using a computer and phone
• Ability to organize and manage time effectively
• Ability to read and follow instructions, as well as organize and record data
• Interact professionally with all customers, both internal and external
• Ability to work a varied schedule including nights and weekends
• Bilingual English/Spanish is a plus

Responsabilités

• Call donors to schedule donation appointments
• Answer donor questions and address donor concerns
• Inform donors about blood drives in the area and center promotions
• Assist in achieving departmental collection goals

Connaissances

Computer & phone skills

Time management

Data recording

Professional interaction

Bilingual (English/Spanish)

Formation

High School Diploma or GED

Description du poste

Description

Are you looking to make a difference in your community?

LifeSouth Community Blood Centers is looking for an enthusiastic, team-oriented, and goal-driven, individual to join the team as a Part-Time Donor Scheduling Representative in Gainesville, FL. This position is responsible for calling and scheduling donors as well as converting donors to automated technology (apheresis) when appropriate.

Employees in this position, proficient in English and Spanish, may qualify for additional compensation as a bilingual donor scheduling representative.

Responsibilities include, but are not limited to

• Call donors to schedule donation appointments
• Answer donor questions and address donor concerns
• Inform donors about blood drives in the area and center promotions
• Assist in achieving departmental collection goals

Qualifications

• Must be comfortable using a computer and phone
• Ability to organize and manage time effectively
• Ability to read and follow instructions, as well as organize and record data
• Interact professionally with all customers, both internal and external
• Ability to work a varied schedule including nights and weekends
• Ability understanding people well and use that understanding effectively in motivating and persuading others
• High school diploma or GED preferred

Who We Are

LifeSouth is a non-profit community blood bank serving more than 150 hospitals in Alabama, Florida, Georgia, and Tennessee. We are committed to meeting the blood supply needs of hospitals and their patients by providing the highest quality blood components and services. With more than 45 donor centers, 55 bloodmobiles and 2,000 blood drives a month, our LifeSouth team is dedicated to making sure the blood is there when you or your family is in need.

This is a part-time position. Starting salary range is $15.00 - $16.50 an hour.

Criminal background check and drug screen required upon conditional offer of hire. Equal Opportunity/Affirmative Action Employer/Drug-Free/Tobacco Free Workplace.

The position description may not include all the duties and responsibilities of the job. Duties and responsibilities that are not listed, but which the employee may be expected to perform, will fall within the scope of the skills, knowledge and training for the position.

LifeSouth is a Drug-Free and Tobacco-Free Workplace. LifeSouth is a VEVRAA Federal Contractor as well as an affirmative action employer and provides equal opportunity to all persons, regardless of race, religion, age, gender, disability, status as a protected veteran, national origin, color, or any other classification in accordance with federal, state, and local statutes, regulations, and ordinances. Veterans are encouraged to self-identify as LifeSouth desires to provide protected veterans priority referrals for open positions. LifeSouth complies with all laws and regulations associated with the Family Medical Leave Act (FMLA) and the Americans with Disability Act (ADA). LifeSouth is an E-Verify employer.

If you require any assistance to complete the application process or during the interview due to a disability, please contact the LifeSouth region where you are applying or call 1-888-795-2707 to request an accommodation. Applications may be completed at a LifeSouth facility or mailed to corporate headquarters in lieu of the on-line application process.