Donor Call Center Specialist – In-Office/Remote

Versiti Blood Center of Wisconsin; Indianapolis (IN); Híbrido; USD 21.000 - 25.000; Jornada completa

Descripción de la vacante

Versiti Blood Center of Wisconsin is hiring a Call Center Agent in Indianapolis, IN with in-office and remote days. You will build customer-service skills, schedule donor appointments, and work in a positive, team-focused environment.

Starting pay is $16.39 per hour with shift differentials where applicable. The role offers paid training, growth opportunities, and a supportive supervisor within a comprehensive benefits package.

Formación

• High School Diploma or equivalent required.
• 1–3 years customer service in a contact center preferred.
• Proficient with Microsoft Office and data entry.

Responsabilidades

• Make outbound calls to encourage donors to schedule appointments.
• Document information in computer systems.
• Provide friendly, professional service on every call.
• Follow training to support blood donor needs.
• Meet productivity, quality, and service level goals.

Conocimientos

Customer service

Verbal communication

Sales techniques

Multi-tasking

Educación

High School Diploma

Equivalent education

Herramientas

HemaTerra

Microsoft Office

Descripción del empleo

Versiti Blood Center of Wisconsin is hiring a Call Center Agent in Indianapolis, IN with in-office and remote days. You will build customer-service skills, schedule donor appointments, and work in a positive, team-focused environment.

Starting pay is $16.39 per hour with shift differentials where applicable. The role offers paid training, growth opportunities, and a supportive supervisor within a comprehensive benefits package.