Donations & Store Operations Lead

Goodwill-Industries-of-Northeast-Iowa,-Inc.; Toledo (IA); On-site; USD 18,000 - 23,000; Full time

Job summary

Goodwill Industries of Northeast Iowa, Inc. in Toledo, IA is seeking a full-time Store Associate to manage the flow of donated goods from intake to sale and to perform all duties of a Sales Associate when needed.

This role involves directing daily tasks, assisting customers, processing donations, and maintaining store safety and appearance. The position emphasizes customer service, teamwork, and adherence to agency policies, with responsibilities including merchandising and loss prevention to

Qualifications

• Directs daily tasks to Sales Associates and Utility workers.
• Greets customers and ensures quality service.
• Sorts and stocks donations to keep shelves ready.
• Operates cash register and handles transactions efficiently.
• Maintains safe, clean and organized store environment.

Responsibilities

• Directs and assigns daily job tasks to Sales Associates and Utility workers.
• Greets customers and ensures a positive shopping experience.
• Sorts donations and truck shipments for stocking high quality merchandise.
• Responsible for daily production and loss prevention throughout the store.
• Completes store opening/closing procedures and daily paperwork.

Skills

Customer service

Communication skills

Leadership

Independent judgement

Flexibility schedule

Education

High School Diploma or Equivalent

Tools

Forklift operation

Job description

Goodwill Industries of Northeast Iowa, Inc. in Toledo, IA is seeking a full-time Store Associate to manage the flow of donated goods from intake to sale and to perform all duties of a Sales Associate when needed.

This role involves directing daily tasks, assisting customers, processing donations, and maintaining store safety and appearance. The position emphasizes customer service, teamwork, and adherence to agency policies, with responsibilities including merchandising and loss prevention to