Donations Field Lead - Team Growth & Impact

Evergreen Goodwill; Seattle (WA); On-site; USD 31,684 - 35,817; Full time

Benefits offered by this job

Health plan

Paid time off

EAP

Life insurance

AD&D insurance

Retirement plan

Job summary

Evergreen Goodwill of Northwest Washington in Seattle seeks a Donations Field Supervisor to oversee donation station attendants at one or more sites, ensuring adequate staff levels and providing training and supervision for ADC personnel.

You will coordinate with Transportation and Donations to ensure the smooth flow of donated goods, maintain employee morale, and conduct periodic performance evaluations. Travel to multiple locations is required.

Qualifications

• High School Diploma or Equivalent required.
• 2 years of donations experience, including supervisory experience.
• Valid WA state driver’s license with a good driving record; basic understanding of Microsoft Office (Word, Outlook); proven ability to provide excellent customer service.

Responsibilities

• Build and maintain internal and external customer satisfaction.
• Schedule and assign employees to meet operational requirements.
• Manage employees, equipment, facilities and logistics for each ADC.
• Set expectations, instruct, coach, and identify employee training needs.
• Interview and hire employees.
• Resolve workplace problems by addressing issues impacting employee performance and productivity; partner with Donations Manager and HR.

Skills

Driver's license

Microsoft Office

Customer service

Education

High School Diploma or Equivalent

Job description

Evergreen Goodwill of Northwest Washington in Seattle seeks a Donations Field Supervisor to oversee donation station attendants at one or more sites, ensuring adequate staff levels and providing training and supervision for ADC personnel.

You will coordinate with Transportation and Donations to ensure the smooth flow of donated goods, maintain employee morale, and conduct periodic performance evaluations. Travel to multiple locations is required.