Donations Center Associate – Friendly Customer Service

Goodwill Industries Of Dallas Inc; Garland (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

Goodwill Industries Of Dallas Inc in Garland, TX is seeking an Entry level Donation Attendant to greet customers, process donations, and maintain the stockroom. The role involves assisting donors and customers, sorting and pricing items, and upholding safety and appearance standards.

The position offers both full-time and part-time hours with an hourly wage of $14.0. Applicants should be able to lift up to 40 pounds and work in a busy retail environment.

Qualifications

• Ability to adhere to the organization's Core Principles.
• Knowledge of retail and/or stock handling.
• Ability to listen and follow directions.
• Ability to provide excellent customer service.
• Ability to react calmly to emergency situations.
• Knowledge of textile articles related to garment classification (garments).
• Ability to read, write, speak and understand the English language.

Responsibilities

• Greet each customer with a courteous, friendly and professional attitude; provide prompt, efficient, and accurate customer service at all times.
• Receive donations from donors and issue donation receipts; assist customers with lifting items.
• Sort donations as they arrive into proper carts or bins and determine the quality of donations.
• Sort and price hard goods (misc).
• Keep the production area clean and safe and other store areas as directed.
• Maintain a well-groomed appearance and dress code including name badge and vest.

Skills

Customer service

Retail knowledge

Listening skills

English proficiency

Stock handling

Job description

Goodwill Industries Of Dallas Inc in Garland, TX is seeking an Entry level Donation Attendant to greet customers, process donations, and maintain the stockroom. The role involves assisting donors and customers, sorting and pricing items, and upholding safety and appearance standards.

The position offers both full-time and part-time hours with an hourly wage of $14.0. Applicants should be able to lift up to 40 pounds and work in a busy retail environment.