Donations Center Associate

Goodwill of the San Francisco Bay; Walnut Creek (CA); Vor Ort; USD 19.000 - 27.000; Vollzeit

Benefits dieser Stelle

Medical Insurance

Dental Insurance

Vision Insurance

Retirement Plan

Professional Development

Commuter Benefits

Health Spending Account

Employee Assistance Program

Zusammenfassung

Goodwill of the San Francisco Bay is seeking a dedicated team member to lead customer-focused donation processing and sales floor support at our Walnut Creek store. You will greet donors, label items, and ensure accurate receipts, while helping customers load items and maintain orderly spaces per the store standards.

You will work safely with pallet jacks and walkie stackers, participate in cross-training, and contribute to a positive, inclusive team environment that supports community impact.

Qualifikationen

• Excellent customer service skills.
• Ability to pass a forklift certification class.
• Ability to speak and read English proficiently.
• Must be at least 18 years of age or older.
• Ability to pass a background check and drug screen, where applicable for position.

Aufgaben

• Accept donations and provide outstanding customer service.
• Responsible for correctly labeling Gaylords; provide receipts to donors.
• Inquires about potential hazardous donations and provides disposal locations to customers.
• Writes up sales tickets and signs for furniture, electrical, and other large items.
• Assists customers with loading/unloading furniture or other items to and from vehicles.
• Maintains placement of merchandise and production room organization per PPM standards.
• Assists in loading or unloading merchandise onto/off trucks or trailers as needed.
• Safely operates pallet jack and walkie stacker; conducts daily safety inspections on equipment.
• Performs cross-training in other store positions as needed.
• Maintains regular attendance and performs related duties.

Kenntnisse

Customer service

Forklift certification

English proficiency

Age 18+

Jobbeschreibung

Goodwill of the San Francisco Bay is seeking a dedicated team member to lead customer-focused donation processing and sales floor support at our Walnut Creek store. You will greet donors, label items, and ensure accurate receipts, while helping customers load items and maintain orderly spaces per the store standards.

You will work safely with pallet jacks and walkie stackers, participate in cross-training, and contribute to a positive, inclusive team environment that supports community impact.