Donations Center Ambassador

Goodwill Industries Group; Granger (IN); On-site; USD 12,000 - 18,000; Part time

Job summary

Goodwill Industries Group in Granger, IN is seeking a part-time Donation Attendant to welcome donors, unload and sort donations, and price items for resale. You will maintain a clean, organized donation area and ensure accurate intake records while following safety guidelines.

The role emphasizes excellent customer service, teamwork, and adherence to store standards, with opportunities to contribute to Kaizen-driven improvements in a fast-paced retail environment.

Qualifications

• Excellent customer service skills and ability to engage positively with donors.
• Friendly, approachable demeanor with professionalism in all interactions.
• Strong attention to detail when sorting, inspecting, and pricing items.
• Ability to learn donation policies and identify acceptable items.
• Understanding of safety protocols to prevent injuries and hazards.

Responsibilities

• Greet donors warmly and assist with unloading donations, showing appreciation.
• Receive, sort, and price donated items according to guidelines.
• Follow safety procedures to maintain a secure donor area.
• Keep donation area clean, organized, and hazard-free.
• Document intake and report discrepancies to management.
• Pursue Kaizen-driven improvements in efficiency and workflow.
• Collaborate with team to support store operations and adapt to priorities.
• Perform other duties as assigned by supervisor.

Skills

Customer service

Communication

Attention to detail

Safety awareness

Teamwork

Physical stamina

Job description

Goodwill Industries Group in Granger, IN is seeking a part-time Donation Attendant to welcome donors, unload and sort donations, and price items for resale. You will maintain a clean, organized donation area and ensure accurate intake records while following safety guidelines.

The role emphasizes excellent customer service, teamwork, and adherence to store standards, with opportunities to contribute to Kaizen-driven improvements in a fast-paced retail environment.