Donation Experience Ambassador

Goodwill Industries Group; Elkhart (IN); On-site; USD 13,000 - 18,000; Part time

Job summary

Goodwill Industries Group in Indiana is seeking a part-time Donation Attendant to provide exceptional customer service, assist donors with unloading, and maintain an organized donation area. You will inspect, sort, and price items while upholding safety protocols in a fast-paced retail environment.

The role requires friendly interaction, careful handling of donations, and teamwork to support store operations.

Qualifications

• Excellent customer service skills and ability to engage positively with donors.
• Friendly, approachable demeanor with patience and professionalism.
• Strong attention to detail when sorting, inspecting, and pricing donated items.
• Ability to quickly learn donation policies and identify acceptable items.
• Knowledge of basic safety protocols to prevent injuries in a fast-paced environment.

Responsibilities

• Greet donors warmly, assist with unloading donations, and express appreciation.
• Receive, inspect, sort, and price donations following guidelines for quality and resale readiness.
• Follow safety protocols to maintain a secure environment and prevent accidents.
• Keep donation area clean, organized, and hazards-free for efficient workflow.
• Accurately document donation intake and report discrepancies to management.
• Collaborate with team members and supervisors to support store operations.

Skills

Customer service

Teamwork

Attention to detail

Safety awareness

Policy learning

Job description

Goodwill Industries Group in Indiana is seeking a part-time Donation Attendant to provide exceptional customer service, assist donors with unloading, and maintain an organized donation area. You will inspect, sort, and price items while upholding safety protocols in a fast-paced retail environment.

The role requires friendly interaction, careful handling of donations, and teamwork to support store operations.