Donation Experience Ambassador

Goodwill-Industries; Gary (IN); On-site; USD 24,000 - 30,000; Full time

Job summary

Goodwill-Industries in Gary, IN seeks a Donation Attendant to greet donors, assist with unloading donations, and price items for resale. You will inspect, sort, and document donations while following safety protocols and Kaizen principles to improve efficiency.

The role reports to the Salvage Outlet Manager and requires a friendly, detail‑oriented approach, with the ability to lift up to 50 lbs in a fast-paced environment.

Qualifications

• Excellent customer service with donors and a friendly, professional demeanor.
• Strong attention to detail when sorting, inspecting, and pricing donated items.
• Ability to learn donation policies and safety protocols quickly.
• Willingness to work in a fast-paced retail donation environment.

Responsibilities

• Greet donors warmly and assist with unloading donations.
• Receive, inspect, sort, and price items per guidelines for resale.
• Maintain a clean, organized donation area and safe work environment.
• Document donation intake and report discrepancies to management.
• Collaborate with team and supervisors to support store operations.

Skills

Customer service

Detail orientation

Teamwork

Safety awareness

Communication skills

Tools

Material handling equipment

Job description

Goodwill-Industries in Gary, IN seeks a Donation Attendant to greet donors, assist with unloading donations, and price items for resale. You will inspect, sort, and document donations while following safety protocols and Kaizen principles to improve efficiency.

The role reports to the Salvage Outlet Manager and requires a friendly, detail‑oriented approach, with the ability to lift up to 50 lbs in a fast-paced environment.