Donation Experience Ambassador

Goodwill-Industries; South Bend (IN); On-site; USD 24,000 - 33,000; Full time

Job summary

Goodwill-Industries in Indiana's South Bend area is seeking a Donation Attendant to provide friendly, efficient service while handling donations.

You will greet donors, assist with unloading, sort and price items, and maintain a clean, safe donation area in a fast-paced retail environment. Teamwork and attention to detail are essential, with adherence to safety protocols and store guidelines.

Qualifications

• Excellent customer service and positive donor engagement.
• Friendly, patient, and professional demeanor.
• Attention to detail in sorting and pricing per guidelines.
• Ability to learn donation policies and identify acceptable items.
• Ability to lift up to 50 lbs and to use PPE safely.

Responsibilities

• Greet donors warmly and assist with unloading donations.
• Receive, inspect, sort, and price donated items per guidelines.
• Maintain donation area safety, cleanliness, and organization.
• Document donation intake and report discrepancies to management.
• Collaborate with teammates to support store operations.

Skills

Customer service

Communication

Attention to detail

Teamwork

Safety awareness

Education

Authorized to work in the United States

Job description

Goodwill-Industries in Indiana's South Bend area is seeking a Donation Attendant to provide friendly, efficient service while handling donations.

You will greet donors, assist with unloading, sort and price items, and maintain a clean, safe donation area in a fast-paced retail environment. Teamwork and attention to detail are essential, with adherence to safety protocols and store guidelines.