Donation Experience Ambassador

Goodwill Industries Group; South Bend (IN); On-site; USD 13,000 - 18,000; Full time

Job summary

Goodwill Industries Group in South Bend, IN, is hiring for a Full Time Donation Attendant. You will warmly greet donors, assist with unloading donations, and price items for resale in a fast-paced retail setting.

You will follow safety protocols, keep the area clean and organized, and document intake while collaborating with teammates to ensure smooth store operations and a welcoming donor experience.

Qualifications

• Excellent customer service skills to engage donors positively.
• Friendly, approachable demeanor with professionalism.
• Strong attention to detail when sorting and pricing donations.
• Ability to quickly learn donation policies and guidelines.
• Basic understanding of safety protocols to prevent injuries.
• Ability to work efficiently in a fast-paced setting with accuracy.
• Strong teamwork and communication with colleagues and supervisors.

Responsibilities

• Greet donors warmly and assist with unloading donations.
• Receive, inspect, sort, and price donated items for resale.
• Follow safety protocols to maintain a secure work environment.
• Keep donation area clean, organized, and hazard-free.
• Document donation intake and report discrepancies.
• Uphold Kaizen standards to improve efficiency and workflow.
• Collaborate with team to support store operations and priorities.
• Other duties as assigned by supervisor.

Skills

Customer service

Teamwork

Attention to detail

Donation policies

Safety awareness

Communication

Job description

Goodwill Industries Group in South Bend, IN, is hiring for a Full Time Donation Attendant. You will warmly greet donors, assist with unloading donations, and price items for resale in a fast-paced retail setting.

You will follow safety protocols, keep the area clean and organized, and document intake while collaborating with teammates to ensure smooth store operations and a welcoming donor experience.