Donation Experience Specialist

Goodwill Industries Group; La Porte (IN); On-site; USD 13,000 - 18,000; Part time

Job summary

Goodwill Industries Group LaPorte store is seeking a part-time Donation Associate to greet donors, assist with unloading and pricing donations, and maintain an organized donation area. You will follow safety guidelines and kaizen-inspired improvements while delivering friendly service in a fast-paced retail setting.

Responsibilities include documenting intake, sorting items, and collaborating with team members to ensure smooth store operations.

Qualifications

• Excellent customer service skills to engage positively with donors and create a welcoming experience.
• Friendly and approachable demeanor, professionalism in all interactions.
• Strong attention to detail when sorting, inspecting, and pricing donated items.
• Ability to learn donation policies and identify acceptable items.
• Basic safety knowledge to prevent injuries and maintain a secure environment.

Responsibilities

• Greet donors warmly and assist with unloading donations; express appreciation.
• Receive, inspect, sort, and price items according to guidelines to ensure quality.
• Follow safety protocols to maintain a secure work environment.
• Keep donation area clean, organized, and hazard-free for efficient workflow.
• Document donation intake and report discrepancies to management.
• Collaborate with team to support store operations and adapt to priorities.

Skills

Customer service

Teamwork

Attention to detail

Safety awareness

Communication

Job description

Goodwill Industries Group LaPorte store is seeking a part-time Donation Associate to greet donors, assist with unloading and pricing donations, and maintain an organized donation area. You will follow safety guidelines and kaizen-inspired improvements while delivering friendly service in a fast-paced retail setting.

Responsibilities include documenting intake, sorting items, and collaborating with team members to ensure smooth store operations.