Donations & Retail Operations Associate

Goodwill-Industries; Portage (IN); Presencial; USD 17 000 - 21 000; Tempo parcial

Resumo da oferta

Goodwill-Industries in Portage, IN is seeking a part-time Donation Associate to welcome donors, sort and price items, and maintain organized stockrooms. You will process sales at the POS, handle transactions, and assist with daily cash handling to support a smooth retail flow.

Emphasis on safety and teamwork in a fast-paced environment. The role requires strong customer service skills, attention to detail, and the ability to learn donation policies quickly while staying compliant with store

Qualificações

• Excellent customer service skills with the ability to engage positively with donors, express gratitude, and create a welcoming experience.
• Friendly and approachable demeanor, demonstrating patience and professionalism in all interactions.
• Strong attention to detail when sorting, inspecting, and pricing donated items to ensure quality, proper categorization, and compliance with store guidelines.
• Ability to quickly learn and apply donation policies, including identifying acceptable and non-acceptable items.
• Basic understanding of safety protocols, including proper lifting techniques, hazard awareness, and workplace safety procedures to prevent injuries and ensure a secure environment.
• Ability to work efficiently in a fast-paced setting while maintaining accuracy and organization.
• Strong teamwork and communication skills to collaborate effectively with colleagues and supervisors.

Responsabilidades

• Greet customers warmly, provide excellent customer service and address customer inquiries promptly to ensure a positive shopping experience.
• Track and inventory levels, perform regular counts, restock merchandise on the sales floor, and report discrepancies to management.
• Process customer purchases accurately using the POS system, handle cash, credit, and debit transactions accurately, monitor cash drawer for discrepancies, and assist with end-of-day cash balancing and deposits.
• Uphold Kaizen standards by continuously seeking ways to improve efficiency, organization, and workflow.
• Work collaboratively with team members and supervisors to support store operations, adapt to changing priorities, and contribute to a positive, team-oriented work environment.

Conhecimentos

Customer service

Attention to detail

Teamwork

Communication

Safety awareness

Descrição da oferta de emprego

Goodwill-Industries in Portage, IN is seeking a part-time Donation Associate to welcome donors, sort and price items, and maintain organized stockrooms. You will process sales at the POS, handle transactions, and assist with daily cash handling to support a smooth retail flow.

Emphasis on safety and teamwork in a fast-paced environment. The role requires strong customer service skills, attention to detail, and the ability to learn donation policies quickly while staying compliant with store