Donations & Inventory Specialist

Goodwill Industries Group; La Porte (IN); On-site; USD 13,000 - 18,000; Full time

Job summary

Goodwill Industries Group in La Porte, IN is hiring for a Full Time Retail Associate. You will greet donors and customers, assist with donations, pricing, tagging, and stocking merchandise to ensure a smooth flow from donation to sales floor.

You will process purchases at the POS, handle cash and keep the cash drawer balanced, while maintaining safety and organization in a fast-paced environment. Reports to Store Manager and supports a team-driven culture.

Qualifications

• Excellent customer service and positive donor interactions.
• Friendly, patient, and professional demeanor in all interactions.
• Strong attention to detail in sorting and pricing donations to ensure quality.
• Ability to learn donation policies quickly and apply them.
• Basic safety awareness and proper lifting techniques.
• Ability to work efficiently in a fast-paced environment with accuracy.

Responsibilities

• Greet customers warmly, provide excellent customer service and address customer inquiries promptly to ensure a positive shopping experience.
• Track and inventory levels, perform regular counts, restock merchandise on the sales floor, and report discrepancies to management. Ensure stockroom and back-end inventory are organized for easy access.
• Process customer purchases accurately using the POS system, handle cash, credit, and debit transactions accurately, monitor cash drawer for discrepancies, and assist with end-of-day cash balancing and deposits.
• Uphold Kaizen standards by continuously seeking ways to improve efficiency, organization, and workflow.
• Work collaboratively with team members and supervisors to support store operations, adapt to changing priorities, and contribute to a positive, team-oriented work environment.
• Other duties as assigned by supervisor.

Skills

Customer service

Patience

Attention to detail

Donation policies

Safety awareness

Teamwork

Education

No formal education required

Job description

Goodwill Industries Group in La Porte, IN is hiring for a Full Time Retail Associate. You will greet donors and customers, assist with donations, pricing, tagging, and stocking merchandise to ensure a smooth flow from donation to sales floor.

You will process purchases at the POS, handle cash and keep the cash drawer balanced, while maintaining safety and organization in a fast-paced environment. Reports to Store Manager and supports a team-driven culture.