Donations & Retail Operations Associate

Goodwill Industries Group; La Porte (IN); On-site; USD 13,000 - 18,000; Part time

Job summary

Goodwill Industries Group in LaPorte, IN is seeking a part-time Store Associate to receive, sort, price, tag, and stock donations, ensuring a smooth flow from drive-thru to the sales floor.

Join a fast-paced retail team, provide friendly customer service, handle POS transactions, and help maintain organized stockrooms and shelves while upholding safety and Kaizen standards. This role reports to the Store Manager and requires flexible availability.

Qualifications

• Excellent customer service skills engaging positively with donors and creating a welcoming experience.
• Friendly and approachable demeanor with patience and professionalism in all interactions.
• Strong attention to detail when sorting, inspecting, and pricing donated items for quality and proper categorization.

Responsibilities

• Greet customers warmly, provide excellent customer service and address customer inquiries promptly to ensure a positive shopping experience.
• Track and inventory levels, perform regular counts, restock merchandise on the sales floor, and report discrepancies to management. Ensure stockroom and back-end inventory are organized for easy access.
• Process customer purchases accurately using the POS system, handle cash, credit, and debit transactions accurately, monitor cash drawer for discrepancies, and assist with end-of-day cash balancing and deposits.
• Uphold Kaizen standards by continuously seeking ways to improve efficiency, organization, and workflow.
• Work collaboratively with team members and supervisors to support store operations, adapt to changing priorities, and contribute to a positive, team-oriented work environment.
• Other duties as assigned by supervisor.

Skills

Customer service

Donor interaction

Attention to detail

Teamwork

Safety awareness

Stock management

Job description

Goodwill Industries Group in LaPorte, IN is seeking a part-time Store Associate to receive, sort, price, tag, and stock donations, ensuring a smooth flow from drive-thru to the sales floor.

Join a fast-paced retail team, provide friendly customer service, handle POS transactions, and help maintain organized stockrooms and shelves while upholding safety and Kaizen standards. This role reports to the Store Manager and requires flexible availability.