Donation Experience Specialist

Goodwill Industries Group; South Bend (IN); On-site; USD 13,000 - 18,000; Part time

Job summary

Goodwill Industries Group in South Bend, IN is seeking a part-time donations associate to warmly greet donors, receive and price donations, and maintain a clean, organized donation area. You will follow safety rules, assist with unloading items, and work with the Store Manager to ensure smooth daily operations in a fast-paced retail environment.

This role supports Goodwill's mission to empower people. Flexibility and reliability are essential; ability to lift up to 50 lbs and operate basic

Qualifications

• Excellent customer service skills with donors.
• Patience and professionalism in interactions.
• Attention to detail in sorting and pricing donations.
• Ability to learn donation policies.
• Basic safety awareness and lifting techniques.
• Willingness to work in a fast-paced retail environment.
• Authorized to work in the United States.
• Flexible availability.

Responsibilities

• Greet donors warmly and assist with unloading donations.
• Receive, inspect, sort, and price donated items.
• Follow safety protocols to maintain a secure area.
• Keep donation area clean and organized.
• Document donation intake and report discrepancies.
• Collaborate with team to support store operations.
• Perform other duties as assigned.

Skills

Customer service

Donation processing

Safety awareness

Teamwork

Flexibility

Adaptability

Job description

Goodwill Industries Group in South Bend, IN is seeking a part-time donations associate to warmly greet donors, receive and price donations, and maintain a clean, organized donation area. You will follow safety rules, assist with unloading items, and work with the Store Manager to ensure smooth daily operations in a fast-paced retail environment.

This role supports Goodwill's mission to empower people. Flexibility and reliability are essential; ability to lift up to 50 lbs and operate basic