Donation Experience Specialist

Michiana, Inc.; Gary (IN); Hybrid; USD 15,000 - 21,000; Full time

Job summary

Michiana, Inc. is seeking a Full Time Donation Center Associate at the Gary Salvage Outlet in Gary, IN. You will greet donors, help unload donations, and price items for resale, maintaining a clean, organized donation area.

You must be able to lift up to 50 lbs, follow safety procedures, and provide excellent customer service in a fast-paced retail setting; training on donation policies will be provided, and you'll work closely with the Salvage Outlet Manager.

Qualifications

• Excellent customer service and ability to engage with donors.
• Friendly, professional demeanor with strong communication.
• Strong attention to detail in sorting and pricing items.
• Ability to learn donation policies quickly.
• Basic safety knowledge and lifting techniques.
• Ability to work efficiently in a fast-paced retail setting.
• Teamwork and communication with colleagues.

Responsibilities

• Greet donors and assist with unloading donations.
• Receive, inspect, sort, and price donated items according to guidelines.
• Follow safety protocols to prevent injuries.
• Keep donation area clean, organized, and hazard-free.
• Document donation intake and report discrepancies.
• Support Kaizen standards to improve efficiency.
• Collaborate with team to adapt to store operations.
• Perform other duties as assigned.

Skills

Customer service

Teamwork

Attention to detail

Safety awareness

Policy learning

Communication

Adaptability

Job description

Michiana, Inc. is seeking a Full Time Donation Center Associate at the Gary Salvage Outlet in Gary, IN. You will greet donors, help unload donations, and price items for resale, maintaining a clean, organized donation area.

You must be able to lift up to 50 lbs, follow safety procedures, and provide excellent customer service in a fast-paced retail setting; training on donation policies will be provided, and you'll work closely with the Salvage Outlet Manager.