Donation Center Specialist — Help People Find Work

Goodwill of North Georgia; Lawrenceville (GA); On-site; USD 15,000 - 22,000; Part time

Benefits offered by this job

Paid time off

Employee discount

Health insurance

Uniforms provided

Career training

Job summary

Goodwill of North Georgia is seeking a donor goods processor to thoroughly examine and grade donated items for resale across our Retail stores in Lawrenceville. You will process merchandise quickly while following standard operating procedures.

The role emphasizes teamwork, safety, and customer service as you assist truckers and handle donations, with opportunities for growth through Goodwill Career Centers.

Qualifications

• High School Diploma or GED preferred.
• 1+ years of production experience preferred.
• Must have basic math and reading skills.
• Must have good oral and written communication skills in English.
• Must be 18 years or older to operate forklift.

Responsibilities

• Always display a professional, patient, and “people first” attitude with guests.
• Provide a donation receipt to each guest at the time of donating.
• Adequately handle guest questions and resolve problems by following agency and departmental standard operating procedures.
• Properly sort donations into designated categories.
• Effectively communicate with management when necessary.
• Consistently perform work tasks according to training playbooks, e-learning and work instructions.
• Evaluate and navigate decisions effectively.
• Maintain a neat, clean and organized donor door area/attended donation center location.
• Adhere to safety and security practices including reporting safety hazards and injuries to management.
• Assist truck drivers with loading/unloading donations.
• Attend and complete all required trainings and meetings
• Perform other duties as assigned by management

Skills

Basic math and reading skills

English communication skills

Forklift eligibility (18+)

Education

High School Diploma or GED

Job description

Goodwill of North Georgia is seeking a donor goods processor to thoroughly examine and grade donated items for resale across our Retail stores in Lawrenceville. You will process merchandise quickly while following standard operating procedures.

The role emphasizes teamwork, safety, and customer service as you assist truckers and handle donations, with opportunities for growth through Goodwill Career Centers.