Donor Experience & Center Specialist

Goodwill of North Georgia; Bogart (GA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Employee discount 25%

Health insurance

Dental insurance

Vision insurance

Uniforms provided

Free job training

Job summary

Goodwill of North Georgia is seeking a Donation Processor to inspect and sort donated goods for sale across our Retail stores. You will work in a fast-paced environment adhering to procedures while focusing on accuracy and guest experience.

The role emphasizes teamwork, safety, and reliable performance; prior production experience is preferred but not required. Training is provided, and the organization values community impact.

Qualifications

• High school diploma or GED preferred.
• 1+ years of production experience preferred.
• Must have good oral and written communication skills in English as well as interpersonal skills.
• Must have basic math and reading skills.

Responsibilities

• Display a professional, patient, and “people first” attitude with guests.
• Provide a donation receipt to each guest at the time of donating.
• Adequately handle guest questions and resolve problems by following agency and departmental standard operating procedures.
• Properly sort donations into designated categories.
• Effectively communicate with management when necessary.
• Consistently perform work tasks according to training playbooks, e-learning and work instructions.
• Evaluate and navigate decisions effectively.
• Effectively promote and demonstrate cooperation and teamwork with peers.
• Maintain a neat, clean and organized donor door area/attended donation center(ADC) location.
• Adhere to safety and security practices including reporting safety hazards and injuries to management.
• Assist truck drivers with loading/unloading donations.
• Attend and complete all required trainings and meetings.
• Perform other duties as assigned by management

Skills

Communication skills

English proficiency

Interpersonal skills

Basic Math

Reading skills

Education

High school diploma or GED

Job description

Goodwill of North Georgia is seeking a Donation Processor to inspect and sort donated goods for sale across our Retail stores. You will work in a fast-paced environment adhering to procedures while focusing on accuracy and guest experience.

The role emphasizes teamwork, safety, and reliable performance; prior production experience is preferred but not required. Training is provided, and the organization values community impact.