Donation Center Specialist: Fast-Paced Sorting & Service

Goodwill of North Georgia; Atlanta (GA); On-site; USD 15,000 - 22,000; Full time

Benefits offered by this job

Paid time off

Employee discount 25%

Health, dental and vision insurance

Uniforms

Free job skills training

Job summary

Goodwill of North Georgia is seeking a Donor Goods Processor to thoroughly examine and grade donated items for resale in our retail stores. You will process goods efficiently to meet production goals while following standard operating procedures.

Experience with sorting donations, teamwork, and strong English communication is required; physical ability to lift up to 30 lbs and to work in a fast-paced environment are needed.

Qualifications

• High School Diploma or GED preferred.
• Must have basic math and reading skills.
• Strong English communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Must be 18+ to operate forklift.

Responsibilities

• Always display a professional, patient, and “people first” attitude with guests.
• Provide a donation receipt to each guest at the time of donating.
• Adequately handle guest questions and resolve problems by following agency and departmental standard operating procedures.
• Properly sort donations into designated categories.
• Effectively communicate with management when necessary.
• Consistently perform work tasks according to training playbooks, e-learning and work instructions.
• Evaluate and navigate decisions effectively.
• Effectively promote and demonstrate cooperation and teamwork with peers.
• Maintain a neat, clean and organized donor door area/attended donation center(ADC) location.
• Adhere to safety and security practices including reporting safety hazards and injuries to management.
• Assist truck drivers with loading/unloading donations.
• Attend and complete all required trainings and meetings.
• Perform other duties as assigned by management.

Skills

Basic math and reading

English communication

Interpersonal skills

Guest experience mindset

Education

High School Diploma or GED

Job description

Goodwill of North Georgia is seeking a Donor Goods Processor to thoroughly examine and grade donated items for resale in our retail stores. You will process goods efficiently to meet production goals while following standard operating procedures.

Experience with sorting donations, teamwork, and strong English communication is required; physical ability to lift up to 30 lbs and to work in a fast-paced environment are needed.